I get an error message when logging in, can you help me?

It looks like Pure offers two ways of logging in (University P-number and UMCG email), but this is not the case. For everybody only one of the 'routes' work. If you pick the 'wrong' one, then you get a message: "account does not exist". Check the list on the UMCG intranet: If your name is on this list, you must login via the UG-route, with your UG P-number. If your name is not on this list, you must login via the UMCG-route, with your UMCG email.

If you clicked the University option, but have to use the UMCG route (or vice versa), then you first need to completely close your browser and try it again.

If you still have trouble logging in, or maybe you don't have an account yet, contact us at pure@umcg.nl